Send us the job. We organise everything and report back afterwards
The grass needs cutting, the windows need a clean, the iPad is broken and you’re maxed out.
Nuala acts as your family concierge to take care of everything. Simply choose a monthly task bundle that suits your family. You pay us to coordinate the work, and we never take a fee from the people we book, so the only interest we serve is yours. One bill, one number to call.
A hedge cut in Cabra
You sign up for 4 or more concierge tasks per month, storing your card details with our payment provider.
To get a job done, you send us the required job in your own words. No quotes to chase.
We recommend the best fit and tell you why; you approve or ask for another.
We’ll then organise a quote.
You click a link to approve the price.
We stay in the middle of it — chasing dates, confirming times, and ringing them if they don’t appear.
We follow up afterwards and share a completion report with your selected care circle.
You pay one task from your bundle and the tradesperson’s price – a convenient, click-to-pay link on WhatsApp, using your stored card details.
Frequently asked questions
What jobs can you organise?
The concierge service focusses on tasks at the home. For broader care support, including charities and third-party experts, speak with one of our advisors.
Can I book this if I don't live nearby?
Yes, that’s most of what we do. You arrange it with us, we deal with your parent directly about times and access, and we come back to you when it’s finished. You don’t need to be in the country, or even in the same time zone.
Can my mother call you directly?
Not to arrange things, no. We work with one family contact, the person who set up the account. Every request comes through you, and you always know what’s been booked and what it costs.
That doesn’t mean we leave her out. We’ll talk with her when we visit, our drivers get to know her, and nothing happens in her home without her being happy with it. If she rings us, we’ll be glad to hear from her. We’ll pass on what she said to you, and we won’t book anything off the back of the call.
We’re not an emergency service. If she needs urgent help, she should call 112 or 999.
Who chooses the person and who pays them?
We share what we know about each supplier — a validated address, business registration details, insurance and possibly Garda vetting. You then choose who to go with.
Our payment provider, Stripe, pays them on your behalf using stored card details.
We take no payment from them for sending work their way. Our task fee is separate, part of your monthly subscription.
Will my card details be secure?
We never see your card number. The details are saved instead by Stripe, one of the largest payment providers in the world. They process all payments, both to Ask Nuala and your chosen suppliers.
What does it cost?
Each supplier visit counts as one task. Four-task subscription bundles start from €60 per month. A typical task is 20 minutes. If yours is too big, we’ll give you a price beforehand.
Suppliers are paid using your stored card details – you’ll get the supplier quote beforehand and a click-to-pay link afterwards.
Cards are looked after by our payment provider, Stripe. We’ll never see your card number.
Can I trust the person you send?
We speak with every tradesperson and verify their address before they go to a customer. Where they hold Garda vetting we’ll tell you; where they don’t, we’ll tell you that too.
That’s not a guarantee but nobody pays us to be on our books, so there’s no incentive for us to send you anyone but the right person.
What if I pay but don't use the service?
Any unused tasks from your paid bundle are carried over to the next month.
Is Nuala an AI chatbot?
No. We’ll use AI in the future if it can enhance our service to you but never when communicating with your mother.
Services in your area
We’re continuously adding service partners and expanding our nationwide coverage.
| Service | North Dublin | South Dublin | Nationwide |
|---|---|---|---|
| AdviceGetting more care support, what to prioritise | Available | Available | Available |
| Care searchFinding vetted care providers that have availability | Available | Available | Available |
| CleanersOne-off deep clean or a scheduled regular service | Available | Available | Not yet available |
| DeclutteringHome organisation and decluttering for safer living | Available | Available | Not yet available |
| Drain maintenanceClearing, unblocking, and maintenance of household drains | Available | Available | Available |
| Draught proofingDraught sealing to improve warmth and reduce energy costs | Available | Limited availability | Not yet available |
| DrivingAccompanied transport for appointments, errands, and outings | Available | Limited availability | Not yet available |
| Electrical workInterior and exterior lighting and electrical repairs | Available | Available | Not yet available |
| Exterior maintenanceGutter clearance, outdoor painting, and exterior repairs | Available | Available | Not yet available |
| Furniture movingSafe furniture relocation and room reconfiguration | Available | Limited availability | Not yet available |
| Garden upkeepLawn mowing, hedge trimming, and seasonal garden care | Available | Limited availability | Not yet available |
| Grab rail installationMobility and fall-prevention rail installation | Available | Limited availability | Not yet available |
| Key safe installationSecure key safe fitting for carer and emergency access | Available | Limited availability | Not yet available |
| Ladder jobsHigh-reach tasks, bulb replacement, and smoke alarm checks | Available | Limited availability | Not yet available |
| Physio equipmentSourcing mobility aids, rollators, hoists, and bathroom supports | Available | Available | Available |
| PlumbingCertified plumbing repairs and general maintenance | Not yet available | Available | Not yet available |
| Remote monitoringDaily activity tracking and wellbeing insights | Available | Available | Available |
| Technology supportSetup and assistance with phones, TV remotes, and Wi-Fi | Available | Not yet available | Not yet available |
| Window cleaningUpstairs and downstairs windows, inside and out | Available | Available | Not yet available |
Let us know what you need so we can offer the right local services
Not sure where to start? Most people aren’t.
View the available plans or book a free intro call and we’ll talk you through the options.